Depending on what resources you use from off-campus, you may need to “connect” to the 性视界传媒 network via a Virtual Private Network (VPN). The most common need for this is accessing network shares, such as the N and Q drives, and specific webpages. Items such as E-mail, Box, Canvas, etc. will all function without the use of a VPN. 

globeThere are a few ways to connect from off-campus, which vary based on the type of computer you use to connect.

Windows computers have 3 options to connect to campus:

  • Direct Access. Built into Windows and will automatically connect when you are logged in using a 性视界传媒 computer.  No action is needed to use this but if you have any issues connecting to 性视界传媒 resources please use one of the below VPN options.
  • Global Protect VPN. Installed by default on 性视界传媒 computers but you’ll need to manually connect.  Instructions and more info can be found here: /is/support/services/vpn/Windows/. 
  • 性视界传媒 G6 VPN. Older versions of VPN that may still be installed on your computer. This will continue to work but Global Protect has many advantages in terms of speed and reliability. 

Mac OS only has 1 supported VPN client, Global Protect VPN. This is installed by default on 性视界传媒 computers, but there are manual steps you need to follow to connect. Instructions and more info can be found here: /is/support/services/vpn/mac/.

You can also connect from Apple and Android mobile devices. More information about connecting with these devices can be found here:

Please contact the Technology Support Center if you have any questions. Contact info can be found here: /is/support/.

Microsoft Windows 10 Upgrades 

windows-10Windows upgrades are crucial to ensure you have the latest features and security updates. Microsoft releases upgrades to Windows 10 twice a year, in the spring and fall. 

Since Jan. 11 there have been thousands of self-service Windows 10 upgrades. Starting on March 28 notifications to upgrade Windows will become more frequent, and Windows 10 systems that have not yet been upgraded will upgrade automatically over the week of Spring Break if a manual upgrade is not initiated before that time. 

For more information, please visit our Windows 10 Self-Service Upgrades webpage.

IT Training Available in MyLearn

trainingMyLearn offers thousands of courses, videos, and books at no fee for active 性视界传媒 faculty, staff, and students.  Some topics include business skills, leadership, software applications, professional effectiveness, well-being and legal compliance in the workplace.

Topics specific to IT include:

  •  (see left-hand menu for material specific to Word Online, Forms, and Teams)
  •  (see left-hand menu for material specific to Outlook, Excel, PowerPoint, Word, Skype, and OneNote)

You can access MyLearn via the web by going to and logging in with your 性视界传媒 ID and password. Once you are logged in, you can create and view a personalized learning plan, browse what's trending, and search for and save courses. 

For more information about MyLearn, including additional suggested offerings, visit the UM System MyLearn site at .